• COMPANY
  • Overview
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    • Driving Directions
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  • Careers
• PRODUCTS
  • Core Components
    • MCL-Designer
    • MCL-Designer Device Plug-ins (DDP)
    • MCL-Client
    • MCL-Link
    • MCL-Net
    • MCL-Bridge for ODBC
    • MCL-Bridge for Web Services
    • MCL-Bridge DLL
    • MCL Software Maintenance Program
  • SAP Integration
    • MCL-Designer Add-on for SAP
    • MCL-Bridge for SAP
  • MCL-Voice
    • Take me to MCL-Voice website
  • Motorola MT2000 Series
  • Datamax-O'Neil Printing
    • MCL-Designer Device Plug-ins (DDP)
    • MCL-Client — Datamax
    • 123 Print
    • DMXNet Manager
  • Large Scale Deployments
    • MCL-Deployment Manager
    • DMXNet Manager
  • Application Licensing
    • MCL-Protect
    • MCL-ProKey
  • Coming Soon
  • Legacy Devices
    • MCL-Designer V2
    • V2 to V3 Migration Wizard for Mobile Computers
    • MCL-Designer V2 for Phaser
    • MCL-Link V2
    • MCL-Link V2 for Phaser
    • MCL-NetS24 (for Symbol S24 networks)
    • MCL-Code Interpreter
    • MCL-Loader V2
• COMMUNITY
  • Technology Partners
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• SUPPORT
  • Supported Devices

    • V3 Supported Devices

    • MCL-Voice Supported Devices

    • Factory Installed Devices

    • Legacy Devices

  • System Requirements
  • Purchasing
    • Where to Buy
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    • MCL-Designer Cross Reference Table
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    • MCL Licensing Website
  • Product Policies
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• TRAINING
  • Certification
  • Training Calendar
  • Course Descriptions
  • Training Registration Form
• DOWNLOADS
  • What to Download
  • Software Downloads
  • Document Downloads
• SMP

Helping You Succeed

MCL Technologies offers a range of resources to help you get the most from your MCL-Collection software.

Your main resource for MCL-Collection product support is the Technology Partner or Distributor from which your software was purchased; we have agreements with each of these partners for them to support your software. With their global presence, large support organizations and extended support hours, they are ready to handle all your software support needs.

Use this quick reference to confirm that your device is supported by MCL-Collection.

Find information and helpful hints about purchasing MCL-Collection software.

Find information about MCL-Collection software licensing.

Use this reference to acquaint yourself with our product policies.

From technical support requests to sales, marketing and general inquiries, our centralized support center is your resource to get answers to all your questions about MCL products.

Guests are welcome to submit tickets without registering. However, we recommend that you register to get maximum access to the resources available, such as Support downloads.

Please be aware that by submitting a ticket to our Support Center, you are agreeing with our Support Terms and Conditions.

We provide a range of technical support service levels. Priority is given to our partners, to customers with MCL support and maintenance agreements, and to customers with open support cases with our partners which in turn have been escalated to us for resolution assistance. We handle all other ticket submissions on a first come, first served basis; the priority indicated on such tickets is used for information purposes only and does not guarantee that the given issue will be put ahead of others in the queue.

Regardless of your support service level entitlement, we are here to help and will do our best to assist you.